Science and Science Online
Interviews conducted by Alexander Fowler
Science magazine is one of the largest peer-reviewed
scientific journals today. It is published by the American
Association for the Advancement of Science (AAAS), which has a
membership of almost 150,000 scientists worldwide and represents some 283
professional scientific, technical, and medical societies, making it the
largest scientific federation in the world. The first issue of
Science was published on July 3, 1880, as a result of a
collaboration between journalist John Michels and inventor Thomas A. Edison.
Since that time, the weekly, peer-reviewed journal has published articles on
novel concepts of interdisciplinary interest in every field of Science.
In November 1995, Science started offering access via
the Internet to an electronic version called Science On-line.
At first, it only featured the table of contents for each weekly issue and
access to an electronic-only section called "Beyond the Printed Page," which
featured discussions centered on a particular subject covered in the magazine
that week. Later the magazine went up on the Internet in its full-text
entirety, including links to citations and other on-line resources. Although Science
On-line started out as free to anyone with access to the World Wide
Web, it now requires subscribers to pay a $12 fee. In conjunction with Science
On-line, the Association has created three other on-line ventures: Science's
Electronic Marketplace, the Science Professional Network, and Science's
Next Wave.
Since Science's founding there have been a dozen editors,
the most recent of whom is Floyd Bloom. An innovative neuroscientist with a
broad-based concept of structure and function of the nervous system, Dr. Bloom
became one of the major architects of modern neuroscience. He was one of the
first neurobiologists to utilize modern molecular biological techniques in a
search for molecules of importance in brain function and the characterization
of brain-specific genes. Recognizing the value of computers in neuroscience, he
also pioneered their application to neuro-anatomic investigations and the
development of a neuro-anatomic database. Dr. Bloom is presently Chairman of
the Department of Neuropharmacology at The Scripps Research Institute. A member
of the National Academy of Sciences and the Institute of Medicine, he has
received numerous awards, including the Pasarow Award in Neuropsychiatry and
the Hermann von Helmholtz Award, as well as a number of honorary degrees from
major universities. On May 1, 1995, he became Editor-in-Chief of Science,
and according to the Association's bylaws, "is responsible for the content and
professional quality of Science, and will determine the merit,
suitability, and presentation of material for the journal, taking into account
recommendations of reviewers and referees."
Conversation with Floyd Bloom, Editor-In-Chief, Science and Science
On-line, April 30, 1997
AF: In some regards, I think you have the unique opportunity
as Editor-in-Chief of Science to make some historic and revolutionary
decisions, perhaps more than any of your twelve predecessors. Am I overstating
this, or would you agree that there is something revolutionary about Science's
current transformation?
FB: That's the way I took my challenge from the AAAS Board
of Directors in becoming Editor-in-Chief. It was to look at what Science
should become in the 21st century and get us into a configuration so that we're
progressing towards that goal, rather than taking steps that would diminish our
chances of continuing to be out in front in terms of distributing
communications between scientists.
AF: As Editor-in-Chief, your primary responsibility is to
the content of the magazine. How would you define "content" in an on-line
environment?
FB: First, Science is a content-driven publication.
We see ourselves as a reflection of our content and people admire the magazine
because of the high standards in what we choose to publish. What the new media
allow us to do, however, is to have different kinds of content. We aren't
limited to only text and pictures, but can now make use of non-static images
with more color, audio files, and links to a variety of sources, for example.
In other words, we can make the content of the print product come alive for
those who are willing to explore it through the Internet.
AF: What challenges exist in selecting and reviewing these
new types of content? For instance, have you had to hire new staff members or
create new modes of peer-review?
FB: For the most part, we've been able to accomplish what we
feel is a quality job of replicating the print product and expanding it on-line
with relatively little staff. Most of the people who are involved in the
various production steps, after content has been selected and polished, have
found it challenging and educational to learn how to integrate their roles with
the web product. This was an unexpected, team building, conceptual add-on that
was a virtue of producing the web versions of the magazine. With regard to
using hyperlinks, we're fairly selective. We have an extensive set of links to
archives like the National
Library of Medicine. We do the linking ourselves, so we know what is at
the other end. We're also pretty cautious about who we allow to link to us,
although we can't really control this as much. When we do have to link to
somebody else's individual web site, we almost always build that into the
review process so that the same kinds of standards in that selection are
consistent with other content.
AF: Would you say a little more about the review standards
for content that are unique to the on-line publishing environment? Do you look
for a different kind of reviewer than is common for reviewing scientific
papers?
FB: Yes, we do look for a different kind of peer-reviewer.
For instance, we will be presenting an experimental on-line article that will
not appear in the print version. For that, we had to find some technically
web-savvy people to take the time to look at this article to determine whether
the technology really contributed something we could not have achieved in the
print version. The reviewers that we needed to find to do this had to have
access to powerful computing technology, the ability to download the necessary
plug-in to view the material, and knowledge of the research being presented and
the impact of the findings to the scientific community.
AF: Was the decision to run this experimental story an
editorial decision or was it submitted for publication to the magazine by the
authors?
FB: One of the editors of the magazine approached me with
the idea. I thought it was interesting and so we approached the authors who
also thought it was appealing. We each took a chance and subjected the story to
a modified but rigorous peer-review process.
AF: That's very interesting. It appears that you are much
more willing to experiment with the electronic version than the print version.
Would you agree?
FB: I told my editors when I came, "We're Science--we
should experiment."
AF: Currently your publication is in both print and
electronic formats. How has this impacted your role as editor?
FB: Our initial position was that what we did on-line should
compliment what we did in print. The print product was our most important and
admired product. What we wanted to do, at all costs, was make the print product
better and not compete with it. So our first on-line version consisted of the
table of contents and an electronic section of the magazine called "Beyond the
Printed Page." This section consisted of items that were related to the printed
articles but took the reader into an extra dimension. Then as we gained
experience and more powerful Internet tools became available to us, we were
able to publish the magazine electronically in its entirety.
AF: Do you think there will be a time when your electronic
version becomes the only version?
FB: I don't know that we'll ever be electronic only,
although there are people who don't want to receive the print anymore because
they prefer the electronic format. There are a substantial number of our
subscribers who aren't wired at all who are important readers to us, and we
can't change the magazine such that we leave those readers behind.
AF: Are there instances where you are making different
editorial decisions for the print publication as a result of what you can do
with the electronic version? For instance, what did you think about the Dallas
Morning News' editorial decision to publish an article on their web
site rather than waiting for the print version?
FB: Absolutely, we broke our own print embargo and published
the scientific paper on the Mars rock finding on the web version of the
magazine a whole day before it was to have been released in print. In fact, we
have now done this twice, just recently with the brain cancer gene discovery.
We broke the embargo again and mounted the paper on our web site on Wednesday
instead of waiting to release the story with the print edition on the following
Friday. When a paper establishes facts that are going to be popular or
important, we want people to be able to access them as soon as possible, to see
for themselves what the article contains and not just what a reporter drew from
the press release. It is very likely that we will more and more frequently
publish key stories like these electronically before they appear in print. And
there is no reason we have to always release our articles Thursday afternoon at
4 o'clock. We could release an important article every day if we wanted.
Interestingly, the important lesson we've learned from these two examples is
that while they first bring people to the electronic version, they also result
in more people wanting the printed magazine.
AF: In several articles I read in the mainstream press on
the Mars rock discovery, I noticed that several scientists asked to comment on
it were quoted as saying, "I haven't actually seen the paper yet, but if it’s
true..." Unfortunately, they didn't know it was on the Science site a
day earlier. Doesn't this raise the question of whether your readers are ready
for this approach to publishing? In other words, do you think there is a
"market pull" from the scientific community to provide access to these
cutting-edge papers electronically?
FB: To a certain extent, we felt that we had to become
leaders in electronic distribution of information or else we would lose our
competitive edge in attracting the best authors. There is a definite lure of
the medium pulling us to capitalize on its potential, but we've found that the
more content we make available electronically, the more we are finding our
readers taking the leap and accessing the web version of the magazine.
AF: Are your numbers of subscriptions consistent with this
observation?
FB: Yes, we were getting about 35,000 unique visitors each week before we
started requiring a $12 subscription fee for the on-line magazine. We now have
over 15,000 online subscribers. While this represents a two-thirds loss in
those people who were free "lurkers", about 10% of these subscribers are now
also new members of the AAAS. In other words, they are not only paying the $12
fee; they are also paying $107 to become members. The curious thing we've
found, however, is that only about half of those people who have paid to access
the on-line version of Science have actually gone on-line and activated
their subscription.
AF: That may explain the lack of participation I have
noticed with some of Science's interactive forums, which are now only
available to subscribers. I spoke with one of your editors today about the
on-line discussion she is trying to get started related to a recent paper
published in Science on the current changes underway with regard to
intellectual property protections. The paper was published almost two weeks ago
and I don't think anyone has posted a comment yet. Would you say that during
this start-up period, you have an added responsibility to encourage your
readers to get on-line and activate their subscriptions? The flip-side to this
is, won't your readers also have to change their perspective of the magazine
and start to view it more like a "virtual community"?
FB: We have published a series of editorials in the print
magazine to extol the virtues of Science On-line and let them
know what they're missing by not being part of the family. Science,
because of its breadth, does have a more difficult time achieving a community
spirit. Content can't be the only unifier of what we do. It has to be
"scholarship" rather than trying to mobilize one discipline, which means that
we're trying to encourage physicists, chemists, and biologists, for example, to
all enter into common dialogues. We are about to announce a joint web site with
the American Medical Association on human genetic illnesses. Science will
provide the selection of linkages to genetic research and information, and the
AMA will contribute the linkages to the chromosomal and disease information. An
interested person could work backwards from the disease or forwards from the
gene. It is our hope that this kind of resource will work as a bridge between
the medical and scientific communities.
AF: I'd like to turn to the underlying technology that
defines the electronic version of the magazine and management of the innovation
process at the heart of its continuing evolution. Is it true that Science
has outsourced much of the development and management of the technology to
HighWire Press (Stanford University)?
FB: Yes, we sit down with HighWire Press each week at our
post-production meeting, where we talk about problems with the web version of
the magazine and features we want to add. We have a more extensive round of
meetings about once a month. Then, once a quarter, we sit down and look over
all of our ideas and try to prioritize them and determine what they will
require in terms of time and resources. HighWire is our technology
implementation consultant. We don't depend on them for ideas. However, when
they develop ideas for other journals that they publish, they will frequently
ask us if we're interested in mounting a similar feature. We have a very good,
synergistic, and creative relationship with HighWire and I think it has worked
to both of our advantages.
AF: Do you foresee a time when you will be able to bring
in-house the functions carried out by HighWire Press?
FB: Well, it's really a budgeting problem. We would need a
lot of staff to do what HighWire does for us on a weekly basis. Our plan all
along with HighWire has been that they provide us a set of tools that we can
then bring in-house. Currently, we have two staff members, a technology manager
and an electronic media manager, who do most of the work that HighWire did for
us, initially.
AF: I recently spoke with your technology manager, Chris
Feldmeyer, who described part of the technology management system as involving
"weekly philosophical meetings" during which the editors reminded each other
what the objectives are with the electronic version, how they differ from the
print version, what could be done differently, etc. Since I believe electronic
publishing is a high-tech venture, do you think you will need a more formal
technology management plan?
FB: Science is ideally placed for object-oriented,
Java-applet kinds of technology where you can write little programs to do
exactly what you want and then feed it into a bigger program. If we have to
decide every week whether we want to go into Microsoft Word or Quark Express,
the discussions would never allow us to get to the content. We have to operate
with an informal system of managing the technology that is based on
open-mindedness and the ability to recognize emerging problems. There is no
program or tool that we are so committed to that will allow us to plan
everything around its implementation. In addition, the multi-headed way in
which we have to operate would make a formal plan difficult. We have so many
groups that need to be coordinated, each of whom sees the medium from a
slightly different perspective. It wouldn't work to have a technology group on
the outside try to impose workflow decisions on them. When I first started at Science,
we had a group whose task it was to devise a plan for how to create the on-line
version of the magazine. What they came up with required a lot of software
purchasing and lot of this and a lot of that. It was just clear to me, however,
that it wasn't going to work. So, the style that we have here now works very
well with the people working for the magazine. If we were a wealthy
organization, we might want to have a chief technology officer who would be
leading the way. Technology changes so fast and having twelve people who
operate as a team in developing the technology means we get 144 times the
output of one person based on their synergy and creativity.
AF: As you know, the Internet is a global medium. To what
extent is that impacting some of the decisions being made for Science?
Are you finding that the electronic version has the possibility to reach people
where the print version was not? Also, what about countries that may censor
certain publications or articles based on their content? MSNBC ran a story on
the Internet in China, which has blacklisted 25 publications on the Net by URL,
including the Washington Post and New York Times.
FB: The one and only place where our Board of Directors has
authorized us to create electronic-only subscriptions is for China. We have a
license for the country of China to take Science On-line. We'll
mount our own server at a location there and we'll be the determiners of what
goes on the server. We will provide Western access for the Chinese scientific
community probably by this coming July. Interestingly, the Chinese have gone
after this very aggressively. Also, the scientific community there has access
to the most technologically advanced network backbone in China. In terms of
your question of the pros and cons associated with a global medium, for us,
because we are the global weekly of Science, we want to be available
around the world. Before going on-line, relying on the postal service for
distribution meant that our overseas subscribers were second class citizens
because of the two or three week delay in getting the magazine. By distributing
the same content electronically, we can, in principle, make it available to
them at exactly the same time it is made available to anyone here. So that
levels the playing field for that kind of competition. I should add, however,
that due to bottlenecks in the backbone of the Internet, in many locations it
might be very unreliable or impossible to get on-line and access the magazine.
We're currently trying to devise methods for solving this problem through
dedicated lines and/or the use of mirror sites in other parts of the world, but
that is an added expense and we have to be certain that the revenue is there to
at least neutralize these additional costs.
AF: Last question: if you were in the process of looking for
your replacement, what kinds of things would you look for in your applicants?
FB: My current responsibilities as Editor-In-Chief revolve
around executive-level planning and leadership, as opposed to hands-on editing
of particular stories and so forth. If that is what AAAS's Board of Directors
decide they want, then I think the criteria for the next person will be exactly
as it was for me, except that a strong technology background will have to be
part of the job description.
Wired & HotWired
Wired was founded in 1993 with much fanfare, being
immediately hailed as a must-read for today's digerati. With a circulation
approaching 400,000, the magazine recently won a 1997 National Magazine Award
for general excellence. Wired Ventures, Inc., the privately held company that
publishes the magazine, launched one of the first commercial electronic
magazines three years ago, HotWired. Central in shaping the way the new
interactive world "looks and feels," HotWired averages 18 million page views
per month (although that includes their search engine site, HotBot), up from
1.8 million a year ago, and there are 450,000 registered users. HotWired
actually styles itself as a "network" rather than a single site; its various
sections each have their own domain address, such as the lively columnists and
commentary in Packet and Netizen, drink-of-the-week recipes in Cocktail, the
alternative medicine FAQ in Ask Dr. Weil, and the back-and-forth debate in
Brain Tennis.
Louis Rossetto is the cofounder, Chairman, and Chief Executive
Officer of Wire Ventures, Inc., which includes Wired, HotWired, and
HardWired (a book publisher). He also serves as editor and publisher of Wired
and as director of programming at HotWired. Mr. Rossetto founded Electric Word,
a breakthrough computer publication in Amsterdam, in 1986. He helped launch and
served as editor-in-chief of O magazine, a Dutch-language men's
lifestyle publication. He holds a bachelor's degree in political science and an
MBA in finance and marketing from Columbia University. He was named
co-journalist of the year (along with Wired's cofounder, Jane Metcalfe)
by the Society for Professional Journalists, Northern California Chapter.
Conversation with Louis Rossetto,
CEO and Editor, Wired and HotWired (May 5, 1997)
AF: In the first issue of Wired you related the
digital revolution to "social changes so profound their only parallel is
probably the discovery of fire." How has this shaped your editorial style and
vision for your magazine, especially since you launched HotWired?
LR: I think that when it comes to talking about interactive
media and new media forms, you can think about it as inventing something new or
you can think about it as discovering something that is basically already
there, but hidden. I prefer the latter. On other occasions, I've compared what
we do on the HotWired side to what Lewis and Clark did when they went out into
the Louisiana territory and tried to discover what was there. They didn't
invent Louisiana or the West. They tried to find out what was there and
describe the land that they crossed. I think that describes somewhat what I
feel about new media. It is like looking back at television or radio. People
didn't exactly invent it, because now it is what it is: immutable. You can add
incrementally to our knowledge of it, but you can't fundamentally change it.
You can't invent some new chemical that is going to change our perception of
that medium in some special way. I guess what that means is that I approach new
media, no matter what the rhetoric is, with a certain amount of humility. We're
not going to be able to conquer it. Instead, it is likely that new media will
teach us some lessons, some of which may be very difficult to accept.
AF: As an editor, your chief responsibility lies with the
production of content. How do you see the new web medium impacting this
responsibility?
LR: I look at media, in general, as not just information but
as comprising both experience and community. Experience, in this case, is both
emotional as well as intellectual such that my mission, whether I'm working in
paper or the electronic media, is to provide the best possible experience for
the community of people that we're targeting or are attracted to us. The
experience has to do with the nature of the medium itself, and being able to be
in sync with it and exploit it to the fullest extent possible. Also, to deliver
intellectually something that people aren't going to get elsewhere. I've said
on numerous occasions that we're not in the "content business," but we're in
the "context business." To survive in the media environment today and the
future, companies cannot simply deliver raw data. For example, that is like the
raw material of the planet. There are only so many large oil companies
delivering that raw material. Instead, it is going to be in how you take that
raw material and turn it into something of added value. The added value is the
intelligence you bring to it and the context that you put it in.
AF: The reason I ask this is that in my conversation with
the editor of Science magazine, we discussed this issue of what
constitutes content in the electronic version of their magazine especially in
the sense that what becomes value-added is what they peer-review.
LR: Citations are part of scientific publications and have
always been there. When Science peer-reviews an author's scientific
paper, they naturally have to examine it and figure out whether the findings
are valid or not. It may turn out that the kind of filtering that scientific
publications have played for their community may not be there anymore. I know
there are people publishing--straight to the web--unreviewed papers, where the
users become the peer-reviewers. I suppose the question is whether it is more
important that everything get the imprimatur of Science or whether it is
more important for ideas to get into currency faster--tested, supported or
rejected faster. I don't know how the scientific community will come down on
that one, but it is something that will be worked out. If Science has a
place where the readers end up being the peer-reviewers, than that will alter
its role as a gatekeeper to scientific information. I should also say that
every medium has its own characteristics or dynamics. It would naïve to
expect that skill and knowledge based in one would necessarily transfer to
another. The fact that you can do radio doesn't mean that you can do
television. Likewise, the fact that you can do a magazine doesn't mean you can
do a book, even if they are superficially similar. It also doesn't mean that
one necessarily obsoletes another either, although for certain kinds of things
some media will obsolete others. For instance, television didn't obsolete the
movie, but it did obsolete a certain kind of movie. It obsoleted B movies or
eye-candy brain fillers that were better and more cheaply delivered through the
television.
AF: That's a good point, but do you see HotWired obsoleting Wired
or dramatically impacting the kinds of features or style of the print magazine?
LR: Not really. I don't see HotWired obsoleting print
magazines. I don't see new media obsoleting old media. I see it changing the
nature of magazines and I think we've already built that into the way we've
created our magazine. Raw data and low added value that's on paper will get
blown away by interactive media. Paper will remain what it is designed for, as
a carrier for sensual experience literally in the material world. Beautiful
graphics, fine papers create an experience that you can't possibly get off a
screen at low resolution and limited color range. Also, the ability to deliver
what I call "high-thought content" is very difficult in an on-screen
environment. Both of these abilities are, however, characteristics of paper.
That means that paper will remain an excellent medium. I also feel that there
are commercial benefits. There are things you can do for advertisers, for
example, who continue to support the medium, which you can't do in other media.
On the other hand, the interactive space, which I'm starting to think of as
multiple spaces, actually, has advantages as well. The immediacy and the
ability to talk back to it are real strengths. The limitations are that you
cannot deliver long pieces and instead have to deliver shorter bursts of
knowledge or information.
AF: On the one hand, Wired is following a more
traditional publishing trajectory, even though you are dedicated to expanding
the boundaries of the print medium into new ways to enhance your reader's
experience. HotWired, on the other hand, starts to look and feel more like an
interactive, virtual community. Right? I can see how you are infusing the
substantive content that you're developing for the magazine into this virtual
community, but your objective is not to transfer one experience into the other.
As an aside, when I read the on-line versions of the Washington Post or New
York Times, something I try to do every day, I have found the on-line versions
awkward to use, even though the content is the same for either version. The
fact that it was prepared for a print-based medium first and then translated
into bits doesn't mean that my ability to digest it remains the same. When I
have a three-column newspaper article sitting on my desk, I can move through it
very quickly, scanning some parts and reading other parts very carefully,
perhaps underlining key passages. I don't think I posses the same skills or
have corresponding tools available in reading the same material online.
LR: Well, you may never posses such skills. Ultimately, you
have to evolve beyond that and learn the vocabulary and grammar of the new
medium. I'm sure companies like the Times and Wall Street Journal have the
wherewithal to survive these early days and will ultimately develop their own
knowledge of this medium. Right now, however, it's still pretty primitive.
AF: What do you think is driving this push to develop and
capitalize on the new digital medium? Is it the readers and/or computer users
hooked into the Net? Is it the technologists, programmers, and designers who
are saying "look what we can do now" so that the technology becomes a driving,
innovative force in publishing in new media? Or is it your vision as the editor
that is shaping the online environment?
LR: Well, it's all of the above. We are certainly bound by
the limits of the technology and we adapt to it as we get more tools. The
experience changes, however, when you get more bandwidth to deliver a richer
set of media forms. The readers or users tell you instantaneously whether they
like something or not, either by coming back and doing it again or not coming
back. Also, they tell you in chat sessions or discussion spaces what's working
and what isn't. Finally, yes, I have an idea what media should be and I try to
infuse that into the things we do. It's not just engineers or young editors
trying to figure out what's going on. It's also a sensibility about media—what
will work in any medium, the way you present things—and the way you entice
people to participate. The things that we need to do, ultimately, to make this
medium stronger won't come about just because a new browser has been developed.
In a way, what you see on the screen is only a fraction of what interactivity
is all about. You don't see the underlying technology and electronic editorial
tools that allow you to deliver content in multiple formats to different users.
While these are crucial to being an interactive media company, they aren't
really visible. However, there is a lot more involved than wheeling up a server
to a T1 line and making yourself available to the 50 million people who are on
the Net.
AF: Could you say a little more about the management of the
technology then? I mean, do you see yourselves as not only being a content
leader, but a technology leader, too? Also, could you say something about the
kinds of people you need to staff the production of the print and electronic
versions?
LR: It's been a struggle to figure out how to do this. What
are the metaphors you use? Is it like television, print, movies, and records,
in terms of how it gets produced? All of them have aspects that fit the new
medium, yet it always seems different and we're still struggling to define it.
In terms of my staff, the magazine consists primarily of editors and a
publisher. We use producers on the web site because we are producing programs
that continue to have differing half-lives and aren't as stable as a print
publication, which has a trajectory toward profitability that you will stick to
over a period of several years. Also, the form of the new media changes.
Originally, it was more static, but gradually things are now starting to move
on the screen and this requires more talents that have to be juggled. That
means coordinating with engineers, different kinds of designers, and editors.
So, that coordination seems much more like what a producer does on a movie than
necessarily what a publisher does. People who have knowledge of different
aspects of the process are going to be stronger. For example, our creative
director at Wired is not just a good designer but he knows the print
process intimately. He goes on press checks, talks to the pre-press people, and
he knows about ink chemistry, paper, and dot gain. What he produces looks the
way it does not simply because of his aesthetic sensibilities when it comes to
layout, but also his ability to get the process to deliver the optimum product.
That is also true for the interactive side. It is important that you know about
what it takes to get moving pixels on the screen or how difficult it might be
to deliver a certain kind of interactive experience. In the end, despite what I
just said, however, media sensibility still trumps everything. The ability to
entertain or know what entertains people or the ability to deliver context,
which is about realities and objectivity of experience, is what means the most
to me. You can always find someone who has the technical knowledge, but you
can't always find someone who has those media instincts.
AF: In talking with the technology manager of Science
magazine, he described a process of technology management that involved "weekly
philosophical meetings." What this means, is that at their post-production
meetings, the magazine's staff reflects on what constitutes the electronic
version, how it differs from the print magazine, and what they should do
differently with the next issue. To my mind, electronic publications are
high-tech ventures and having to reinvent yourself every week seems like an
awkward way to be technologically innovative. What do you think?
LR: I suppose in all of this there has to be a willingness
to get your hands dirty, to actually get in there and experiment. It's not
really abstraction. Finally, the rubber meets the road and you deliver
something to someone. The only way you get to proficiency is by actually
creating, and creating means experimenting. Also, being a leader in the new
media means you are going to be failing and you have to accept that. Once you
have found what works, then it will be obvious and everyone will do the same
things you've just done. We see that a lot with the things that we're doing.
But, everyone has his or her own risk profile. Regarding your question about
technology innovation, something I've been saying about this new medium is that
it is an experiment that is being conducted in plain sight. That, if we were
trying to develop another type of technology, we would not do it in front of
fifty million people who have a voice in what's going on. Usually, they are
done behind closed doors, in a controlled environment, and then the results are
released to some kind of test of their validity. Well, here the experiment is
being conducted in front of everybody and everybody is also a participant. All
sorts of expectations are put on the media, and people are under the illusion
that it is developed and has reached a stage of maturity such that the populace
can actually use it at large. Whereas, in fact, no, it is still an experiment
and it is going to be a while before what we will then know as "interactive
media" finally arrives.
AF: We are seeing a lot of partnering between publishers and
high-technology companies. The Wall Street Journal has partnered with Microsoft
and Science has partnered with HighWire. I'm curious whether Wired and
HotWired have done this, too. How much of the technology development and
management is conducted by Wired and to what extent does this effect the
editorial decisions available regarding the electronic version?
LR: This is one of things that surprised me as we got into
interactive media. We actually have about a thirty person engineering team. We
were so early entering this market that a lot of things we needed just didn't
exist so we hired the engineers to create the technology ourselves. When you
don't have a lot of money to just buy yourself entry to the market at any
particular point, the only way to stay in the game is to innovate. The only way
to do this is have your own technologists. This doesn't mean that we don't buy
technology from other people, but it means we do feel it is a core competency.
In the end, there are only going to be so many people who are franchise
players. As with every other business, despite complete and open access, there
are only so many places you are going to go back to for the things you want.
Certainly, technological competence is one of the things that can differentiate
the experience in reading or using your online product. I can even argue this
for newspapers. The only new successful newspaper in the country was USA Today
and they did it because they built a network of regional papers to create a
national paper. So, even that was technologically based.
AF: What do you think about the fact that the Internet is a
global medium? Is that impacting some of the editorial or marketing decisions
being made for Wired? Are you finding that the electronic version has
the possibility to reach people where the print version was not? What about
countries that may censor certain publications or articles based on their
content, like China, which recently blacklisted 25 publications on the Net by
URL, including the Washington Post and New York Times?
LR: Quite frankly, I look at it more as, "how is that policy
shaping China?" more than how I use the medium. I mean, did the Great Wall of
China prevent the rest of the world from developing or did it prevent the
Chinese from developing? Any country that wants to cut itself off from the rest
of the world, well that's their privilege. There are still four billion people
outside of China. I would also argue, however, that it is impossible to keep
out ideas from people who really want them, especially in this medium. You can
censor the New York Times directly, but then there are still half-a-dozen ways
to get to the Times without going through those censors.
AF: Last question: If you were in the process of looking for
your replacement, what kinds of things would you look for?
LR: I think about this a lot, because our businesses are
growing. What was once the Lewis and Clark expedition on its way to mapping the
West, is becoming more like a collection of territories that now have their own
populations and emerging power structures. The original pioneers might not be
the right people to be engaged in the settling of those territories. Likewise,
there are a different set of skills required with the new media and it's also a
lot more complicated, especially with the arrival of "push". Superficially, the
web looks a lot like a magazine. In fact, the metaphor has been a "page". When
you start to get involved with push and moving pixels at people, the nature of
the medium changes again. The skills that you possessed in working in one
environment may no longer be relevant anymore, such that the ability to be a
generalist across all media may not be possible anymore. So I guess I would
look for multiple replacements.
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