How Can Tech Companies and Practitioners Work Together to Safely Provide Mental Health Care Using AI?

An American Academy of Arts & Sciences virtual event with the American Psychological Association

As AI technology continues to develop, more people are using it to seek mental health care. Multiple studies have shown that general-purpose large language models (LLMs) or chatbots can miss signs of suicidal ideation, fail to recognize or appropriately address mental health crises, and sometimes deliver harmful responses to those seeking mental health care. While there are concerns about the potential harms of using this technology for mental health care, it also creates an opportunity to reduce disparities in access to that care. This panel, brought to you by the American Psychological Association and the American Academy of Arts and Sciences, brings together technology experts and mental health care practitioners to discuss how they can work together to reduce the harms AI may cause when used for mental health care while increasing AI’s usefulness in expanding equitable access to the same care.

Any opinions, findings, and conclusions or recommendations expressed by the presenters in this webinar do not necessarily reflect the views, policies or positions of the American Psychological Association or the American Academy of Arts and Science.